Common Purchase Queries Answered

How long does it take for me to receive my order?
As we offer digital products, there are no shipping delays. Once your purchase is confirmed, you’ll receive instant access to download your product or manage your subscription.

How do I create an account?
Simply click on the “Sign Up” button at the top of the website. Enter your email, create a password, and fill out the required details to create your account.

How do I change my shipping address?
As all products are digital, we do not require a physical shipping address. However, please ensure your email address is correct to receive your download link or subscription information.

How do I track the status of my order?
You can track your order directly from your account dashboard. All orders for digital products will show as “Completed” once the download is available.

Will you keep my credit card information on file?
No, we do not store your credit card details. We use secure payment gateways to process transactions, ensuring your data is safe.

Do you charge sales tax?
Sales tax may be applicable based on your location and the applicable tax laws in your country. You will be notified of any applicable taxes during the checkout process.

Do you ship to my country?
Since we sell digital products, there are no shipping restrictions. Our products are available worldwide for instant download.

Will my items come in one package?
Yes, all your digital products will be available for immediate download after purchase. If you’ve purchased multiple items, they will be available as individual files or bundles depending on your order.

Returns and Exchanges

What is your returns policy?
Due to the nature of digital products, we cannot offer returns or exchanges. However, if you face any issues with your download or access, please contact our support team, and we’ll be happy to assist.

I received the wrong item.
If there’s an issue with your order, please reach out to our customer support with your order details, and we will resolve it promptly.

My order arrived damaged.
Since all products are digital, they cannot physically be damaged. If you’re facing issues with downloading or accessing the product, contact us immediately for assistance.

Where should I mail my authorized return?
Digital products are non-returnable, but if you face issues, please email us at support@wpstore.co.in for further assistance.

Need Help? Contact Us!

If you require customer support, you can contact us through:

• Email: support@wpstore.co.in
• Live Chat: Available on the website during business hours
• Phone: [Insert number if applicable]

Our Happiness Team is available to assist you and ensure your experience with Wpstore.co.in is as smooth as possible!

Order Changes and Cancellations

What do I do if I entered an incorrect shipping address?
Since we only offer digital products, an incorrect address won’t affect your order. Just make sure your email address is correct so we can send the download links.

Can I change or cancel an order after I’ve submitted it?
Once your order is confirmed and processed, it cannot be canceled. However, if there is an issue, contact support, and we’ll assist you.

Can I pre-order an item that is sold out?
Currently, we do not offer pre-orders. All products are available for immediate download upon purchase.